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Cottage South West Ltd Privacy policy

What information do we collect and how?

Visitors can enter personal details on numerous forms throughout the site, including forms for reserving a cottage holiday, requesting a brochure, and also for homeowner information. Currently, Cottages South West Ltd uses this personal information as a basis for notifications to users. These are called ‘opt-in’ emails.


Cottages South West Ltd will monitor the domains from which people enter the Cottages South West Ltd website. We analyse this data for trends and statistics. Subject to the provisions of this Privacy Policy. Like many other websites,we use small files called Cookies, which are stored by the browser on your computer or mobile device. Users can opt out of the use of cookies at any time by switching these off through your browser. They allow websites to capture information such as user preferences and basic personal information which can be held for as long as necessary. We use this information to make sure our website works as efficiently possible and enhance our user experience.


What will the information be used for?

Where we collect names, addresses and other personal information including email addresses on our website, these will only be used by Cottages South West Ltd. We will never pass that information on to any third parties.


Direct marketing

 We may as part of our business marketing activity, send information relevant to Cottages South West Ltd to individuals on our database. At any time individuals may request not to receive such information in the future.


Site security

Where we become aware that site security is compromised or non-public user information has been disclosed to unrelated third parties as a result of external activity, for example in the case of external security attacks, we shall take reasonable measures, which include internal investigation and notification to and cooperation with law enforcement authorities.


Other Information

Cottages South West Ltd will at no time, unless such disclosure is required by law or a user specifically authorises such disclosure, disclose individual user personal information that is not publicly available to unrelated third parties. Where we become aware that an individual's personal information provided to us has been disclosed in a way not permitted by this Privacy Policy, we shall make reasonable efforts to notify the affected individual, as soon as possible and as permitted by law, of what information has been disclosed, to the extent that we know this information. Should we update the privacy policy, we will both post the changed version and its effective date on this page. Concurrent with any change to the core privacy policy, we will email notice of the change to known users at least 15 days in advance.


Payment service providers

In order to ensure your transactions are as secure as possible, we hand over payment card processing to the following suppliers:

PayPal (Europe) S.à r.l. et Cie, S.C.A. Attention: Legal Department, 22-24 Boulevard Royal L-2449, Luxembourg

Worldpay Merchant Services,Victory House, Gateshead Card Centre, Fifth Ave, Gateshead NE11 0EL


Cottages South West Ltd are not responsible for the privacy policies and practices of any linked website.

Updated 28/03/2017.


Privacy Policy Last Updated: 29th May 2018